“Can I move Thursday?” should not open four browser tabs.
The message is clear. The hard bit is checking capacity, moving the diary, handling staff and making sure the customer actually knows.
← Back to the experimentsTHE COMPLAINT THE BEER MAT WHAT I NEARLY BUILT WHAT ACTUALLY MATTERS
03 / BOOKED.
WhatsApp is not a booking system.Neither is Dave.
Small teams already receive perfectly understandable requests in messages. The friction starts when somebody has to turn those messages into availability, staff assignments, deposits and confirmations.
message → actionshow real availabilitystop double-booking Daveconfirm the customer
Enterprise CRM
Marketing automation
Customer loyalty metaverse
“Digital transformation”
Remove the remembering.
The system should know the diary, catch the conflict and leave the human to deal with the human.
BOOKED. / WORKING PROTOTYPEFake business. Real interaction.
BOOKED VALUE£245
MIA1 jobs
DAVE2 jobs
SELECTEDThursday 15:00
THURSDAYTeam diary · 2-person capacity
THE POINT
Make the admin feel as simple as the customer's message.
The prototype now follows the whole little story: request → availability → assignment → diary update → customer confirmation. A real sprint would plug in the business's services, staff rules, payment system and actual messages.